Atlanta Best Used Cars - Norcross, GA | Cars.com (2024)

Reviews

3.8

(1,277 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Atlanta Best Used Cars from DealerRater.

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5.0

What a wonderful experience!

June 13, 2024

By robinorn1 on DealerRater

What a wonderful experience! Brandon L. answered every question and even did a test drive for me before I drove over from Birmingham. I told him to treat it like he was selling to his own mother and I feel like he did! He went the extra distance when he didn’t have to fulfill my request. Also, Ashley checked in afterwards to make sure everything was up to expectations! Highly recommend Atlanta’s Best if you’re looking for a great buying experience.

5.0

What a wonderful experience!

June 13, 2024

By robinorn1 on DealerRater

What a wonderful experience! Brandon L. answered every question and even did a test drive for me before I drove over from Birmingham. I told him to treat it like he was selling to his own mother and I feel like he did! He went the extra distance when he didn’t have to fulfill my request. Also, Ashley checked in afterwards to make sure everything was up to expectations! Highly recommend Atlanta’s Best if you’re looking for a great buying experience.

Rating breakdown (out of 5):

  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car

Worked with:

  • Brandon Lebron

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1.0

DO NOT TRUST THESE GUYS.

June 5, 2024

By ruxxxx.suthar on DealerRater

DO NOT TRUST THESE GUYS. I bought a vehicle only 10 days ago from them. A Honda Civic 2021 which had 148k miles on it. Even with many miles the test drive was good. And they are quite polite about everything. But, unfortunately ( or fortunately) I scratched the car and took it to a mechanic and he showed me TONS of internal damage that was already present and the car had MANY botched paint and repair jobs on it. When I called the dealership about it, they tried to explain to me that is should go through insurance and that when they inspect a car, they basically just see if it turns on and the engine is working. I did feel a little bit rushed when I was buying the car because this was my first time and they also gave me a financing with 10% apr!! Like national banks don't charge that much. Don't let them rush you. Tell them that you want to do a full diagnostic of the car before purchase.

1.0

DO NOT TRUST THESE GUYS.

June 5, 2024

By ruxxxx.suthar on DealerRater

DO NOT TRUST THESE GUYS. I bought a vehicle only 10 days ago from them. A Honda Civic 2021 which had 148k miles on it. Even with many miles the test drive was good. And they are quite polite about everything. But, unfortunately ( or fortunately) I scratched the car and took it to a mechanic and he showed me TONS of internal damage that was already present and the car had MANY botched paint and repair jobs on it. When I called the dealership about it, they tried to explain to me that is should go through insurance and that when they inspect a car, they basically just see if it turns on and the engine is working. I did feel a little bit rushed when I was buying the car because this was my first time and they also gave me a financing with 10% apr!! Like national banks don't charge that much. Don't let them rush you. Tell them that you want to do a full diagnostic of the car before purchase.

Rating breakdown (out of 5):

  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car

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There always a first time for everything.

June 4, 2024

By Pookies Creations on DealerRater

There always a first time for everything. Especially something major like buying a car! There are not enough words to describe the STUNNING SERVICES HE PROVIDED ME 100/10!!!!! To me good business transactions, require communication, honesty and patience for both parties to reach a common ground of understanding. That's exactly what I got. There was some bumps along the way (on my part), but this gentleman went above and beyond to find a solution. Him listening and understanding what I needed gave me the opportunity to accomplish one of many goals. I don't like to be rushed and pushed into someone else suggestions. I was there for six hours...not because things was slow or lacking the services, but because I was handled with care along the way. He understood the situation, until I drove off with my vehicle! I can't wait to do business with you again!! Thank You for your genuine support!!!

5.0

There always a first time for everything.

June 4, 2024

By Pookies Creations on DealerRater

There always a first time for everything. Especially something major like buying a car! There are not enough words to describe the STUNNING SERVICES HE PROVIDED ME 100/10!!!!! To me good business transactions, require communication, honesty and patience for both parties to reach a common ground of understanding. That's exactly what I got. There was some bumps along the way (on my part), but this gentleman went above and beyond to find a solution. Him listening and understanding what I needed gave me the opportunity to accomplish one of many goals. I don't like to be rushed and pushed into someone else suggestions. I was there for six hours...not because things was slow or lacking the services, but because I was handled with care along the way. He understood the situation, until I drove off with my vehicle! I can't wait to do business with you again!! Thank You for your genuine support!!!

Rating breakdown (out of 5):

  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car

Worked with:

  • MOHAMED KANGBAYE

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1.0

Asked 2 simple questions about a specific vehicle.

June 3, 2024

By Steven from Traverse city mi

Asked 2 simple questions about a specific vehicle. Had 5 different people contact me asking me for more personal information and no answers to my question. It was horribly annoying.

1.0

Asked 2 simple questions about a specific vehicle.

June 3, 2024

By Steven from Traverse city mi

Asked 2 simple questions about a specific vehicle. Had 5 different people contact me asking me for more personal information and no answers to my question. It was horribly annoying.

Rating breakdown (out of 5):

  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

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5.0

Brian c was great I really enjoyed my experience with

May 31, 2024

By Khenry215 on DealerRater

Brian c was great I really enjoyed my experience with y’all.. I would recommend for anyone to buy their car from here

5.0

Brian c was great I really enjoyed my experience with

May 31, 2024

By Khenry215 on DealerRater

Brian c was great I really enjoyed my experience with y’all.. I would recommend for anyone to buy their car from here

Rating breakdown (out of 5):

  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car

Worked with:

  • BRIAN CHESTAND

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5.0

Bre was awesome!

May 28, 2024

By MISS G on DealerRater

Bre was awesome! Attentive, knowledgeable and friendly. She made the whole process seamless. She was able to sort through the large inventory and find us the right vehicle for our son. We know where to come for great service Thanks Bre!

5.0

Bre was awesome!

May 28, 2024

By MISS G on DealerRater

Bre was awesome! Attentive, knowledgeable and friendly. She made the whole process seamless. She was able to sort through the large inventory and find us the right vehicle for our son. We know where to come for great service Thanks Bre!

Rating breakdown (out of 5):

  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car

Worked with:

  • BRE MCGREGOR

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5.0

Great experience with Brea.

May 28, 2024

By Rubent20 on DealerRater

Great experience with Brea. She was very nice and had so much patience with us. She took time to answer and explain every question.

5.0

Great experience with Brea.

May 28, 2024

By Rubent20 on DealerRater

Great experience with Brea. She was very nice and had so much patience with us. She took time to answer and explain every question.

Rating breakdown (out of 5):

  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car

Worked with:

  • BRE MCGREGOR

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5.0

Absolutely the best vehicle buying experience I’ve ever

May 27, 2024

By Tim Mehaffey on DealerRater

Absolutely the best vehicle buying experience I’ve ever had. She was wonderful and helped us make this an easy process.

5.0

Absolutely the best vehicle buying experience I’ve ever

May 27, 2024

By Tim Mehaffey on DealerRater

Absolutely the best vehicle buying experience I’ve ever had. She was wonderful and helped us make this an easy process.

Rating breakdown (out of 5):

  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car

Worked with:

  • BRE MCGREGOR

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5.0

Thank you, Tamir Williams, Juvens Ribondo , & Ashley

May 27, 2024

By ebushj on DealerRater

Thank you, Tamir Williams, Juvens Ribondo , & Ashley Smith of Atlanta Best Used Cars for great service & making my car buying experience an awesome one! Thank you all, for all of your help, truly. Wonderful job and I LOVE the car!

5.0

Thank you, Tamir Williams, Juvens Ribondo , & Ashley

May 27, 2024

By ebushj on DealerRater

Thank you, Tamir Williams, Juvens Ribondo , & Ashley Smith of Atlanta Best Used Cars for great service & making my car buying experience an awesome one! Thank you all, for all of your help, truly. Wonderful job and I LOVE the car!

Rating breakdown (out of 5):

  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car

Worked with:

  • TAMIR WILLIAMS

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5.0

Brian got me what I wanted definitely looked out.

May 19, 2024

By Germaine on DealerRater

Brian got me what I wanted definitely looked out. Everyone was cool the process was nice and smooth. I would definitely recommend.

5.0

Brian got me what I wanted definitely looked out.

May 19, 2024

By Germaine on DealerRater

Brian got me what I wanted definitely looked out. Everyone was cool the process was nice and smooth. I would definitely recommend.

Rating breakdown (out of 5):

  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car

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Atlanta Best Used Cars - Norcross, GA | Cars.com (2024)

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